Lead Talent Development Specialist - WIOA
Core
Oversee quality assurance activities, review case files, and ensure adherence to contractual requirements and workforce regulations for employment and career advancement programs.
Role type
Lead Talent Development Specialist (Workforce Development)
Builds
Employment and career advancement programs for diverse individuals
Domain
Public sector workforce development / Human services
Deliverable
dashboards & analysis
Required skills
Quality assurance, case file review, compliance monitoring, SOP development, data analysis, training delivery, eligibility determination
Preferred skills
Knowledge of federal/state/local workforce laws, computer applications, recordkeeping
Responsibilities
Review case files and records for compliance, conduct quality assurance reviews, develop and enforce quality assurance plans, identify compliance gaps and recommend corrective actions, create and monitor Standard Operating Procedures, compile and analyze program data, provide case management support and data entry, conduct training sessions and orientations, support workforce professionals with eligibility procedures, collaborate with stakeholders to improve processes
Seniority
Senior, hands-on IC