Business Analyst II, Out of Country Sellers Latam
Core
Analyze business metrics and processes to drive improvements in seller experience, customer satisfaction, and operational efficiency for cross-border e-commerce in Latin America.
Role type
Senior Business Analyst (Cross-border E-commerce)
Builds
Performance dashboards, reports, and data-driven strategies for international sellers and customers.
Domain
E-commerce, Cross-border trade, Latin America
Deliverable
dashboards & analysis
Required skills
Advanced SQL, Advanced Excel (Pivot Tables, VLookUps), Tableau, Data analysis, Cross-functional collaboration, Process improvement, Program requirements definition
Preferred skills
End-to-end delivery management, Stakeholder management, Project management
Technologies
SQL, Excel, Tableau
Responsibilities
Create insights and dashboards to support business teams; Partner with product and operations teams to optimize data structure; Identify opportunities for process automation; Conduct market analysis and competitive landscape monitoring; Translate complex business problems into analytical frameworks.
Seniority
Mid-level, hands-on IC