Store Manager | AG LEGO® Certified Stores (Broadway)
Core
Oversee daily operations of a LEGO Certified Store, driving sales targets, customer experience, and team performance in a retail environment.
Role type
Senior retail store manager
Builds
Physical retail store operations and customer engagement experiences
Domain
Retail / Toys & Entertainment
Deliverable
product features
Required skills
Team leadership, inventory management, financial performance monitoring, staff training and coaching, customer service management, compliance with health and safety regulations
Preferred skills
Passion for LEGO brand, experience engaging with children, ability to foster a fun and collaborative team culture
Responsibilities
Lead and motivate the store team to achieve sales targets, manage daily store operations including inventory and merchandising, monitor financial performance and prepare reports, conduct staff training and development, handle customer complaints and queries, manage stock levels and stock control decisions, execute in-store activations and fulfill online orders
Seniority
Senior, hands-on IC