Sales Support & Administration Coordinator
Core
Support the Account Management team by managing order processing, onboarding, contract implementation, and customer inquiries to ensure a seamless client experience.
Role type
Sales Support & Administration Coordinator
Builds
Customer onboarding workflows, order processing pipelines, and contract implementation processes
Domain
Financial services / Risk solutions / SaaS
Required skills
Salesforce, CRM systems, Microsoft Office, billing/invoicing, SAP, stakeholder coordination, issue resolution, process improvement
Preferred skills
Financial services, insurance, professional services, technology, or SaaS industry experience
Responsibilities
Respond to customer inquiries and resolve issues, process orders and implement contracts, coordinate with Legal/Finance/Fulfilment teams, maintain records in Salesforce and internal systems, identify process improvement opportunities
Seniority
Individual Contributor, mid-level support role