Switchboard Operator/Receptionist
Core
Frontline role managing a high-volume telephone switchboard and providing reception services for patients, visitors, and staff at Western Health.
Role type
Switchboard Operator/Receptionist
Builds
Patient communication channels and administrative support for a healthcare network
Domain
Healthcare / Hospital Administration
Deliverable
physical/clinical work
Required skills
Telephone call management, Patient inquiry handling, Hospital department knowledge, Confidentiality maintenance, Service standard adherence
Preferred skills
Rotational roster flexibility, Christmas day availability