Test Center Manager (Melbourne, Victoria, Australia) (26196)
Core
Administering day-to-day testing operations and providing team leadership for Pearson Professional Centers to ensure adherence to operational policies, quality, and security measures.
Role type
Test Center Manager
Builds
Secure testing environments for IT, academic, government, and professional exams
Domain
Education & Professional Testing
Required skills
operational administration, customer service, quality assurance, personnel administration, management support, technical troubleshooting, site security, candidate verification, scheduling, compliance monitoring
Preferred skills
testing environment exposure, Microsoft Office proficiency
Technologies
Microsoft Office, Windows applications, hub system software
Responsibilities
Ensure equipment is operational and test stations are free of extraneous materials, Review transmissions logs for test results and site schedules, Communicate with technical support to fix issues, Perform daily site opening and closing, Check in candidates and verify identifications, Monitor examinees during tests, Screen Test Administrator job applicants, Review TA timesheets and submit staffing schedules, Assist with training and coaching to new hires, Serve as contact point for building management and security
Seniority
Mid-level, hands-on IC
