Manager, Family Wellbeing Services North
Core
Front-line management of a culturally safe support system for Aboriginal and Torres Strait Islander families experiencing vulnerability, focusing on child safety, family reunification, and holistic case management.
Role type
Senior IC Family Wellbeing Manager (Community Services)
Builds
Coordinated wraparound services for vulnerable families and children in the Brisbane and Logan regions
Domain
Indigenous community health and child protection services
Deliverable
client delivery
Required skills
large team management, child safety and social work theoretical frameworks, risk management decision making, stakeholder influencing, operational planning, data-driven case management quality improvement, interagency partnership development
Preferred skills
coaching approach to leadership, crisis intervention, legislative knowledge, resource negotiation
Technologies
Coaching App, Session Rating Scale, Outcome Rating Scale
Responsibilities
Track intake waitlists and manage referral pathways; intervene in high-risk acute cases; coach staff on client empowerment and safety assessments; lead family meetings (FLDM) to gain consensus; manage annual financial planning and operational expenditure; disseminate client feedback and wellbeing measurement data.
Seniority
Manager, front-line leadership
