Virtual Travel Assistance Agent
Core
Provide guidance and support to clients throughout their travel journey via email, phone, and messaging platforms.
Role type
Virtual Travel Assistance Agent
Builds
Travel support services for clients
Domain
Travel industry
Deliverable
client delivery
Required skills
Respond to inquiries, review travel plans, provide destination information, check in with clients, address concerns, refer complex issues
Preferred skills
Friendly communication, customer service experience, organization, attention to detail, comfort with digital tools, interest in travel
Responsibilities
Respond to traveler inquiries, assist with reviewing travel plans, provide destination and guideline information, check in with clients prior to departure, address concerns professionally
Seniority
Individual Contributor
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