Operations Supervisor
Core
Hands-on leadership role coordinating daily transport operations, leading delivery partners, and ensuring safe, efficient service outcomes for customers.
Role type
Operations Supervisor (Logistics/Fleet)
Builds
Daily transport operations and delivery activities
Domain
Logistics and Fleet Operations
Deliverable
product features
Required skills
Fleet operations coordination, driver performance management, operational compliance, stakeholder communication, problem-solving, reporting and KPI analysis, contingency planning
Preferred skills
Leadership and team motivation, prioritization in fast-paced environments, continuous improvement mindset
Technologies
Operational reporting tools, scanning systems, POD retrieval systems
Responsibilities
Coordinating daily fleet operations and delivery activities, managing driver attendance and performance, monitoring service delivery and resolving operational issues, preparing operational and KPI reports, ensuring compliance with safety standards and Chain of Responsibility obligations, investigating service issues and implementing solutions
Seniority
Mid-level, hands-on IC
