Sachbearbeiter Privatpatientenservice (m/w/d) - befristet
Core
Administrative processing of orders and cost estimates for private patients receiving respiratory therapy devices and accessories.
Role type
Customer service administrator (medical devices)
Builds
Order processing and supply chain coordination for respiratory therapy equipment
Domain
Healthcare / Medical Devices
Deliverable
client delivery
Required skills
Order entry, cost estimation, contract implementation, data research, complaint handling, MS Office (Outlook, Excel, Word), ERP/Document management systems
Preferred skills
Commercial training, English (written and spoken)
Responsibilities
Process new patient orders and create cost estimates, ensure ongoing supply for existing patients, implement insurance contracts and special conditions, research missing patient data, handle complaints and claims, consult patients on supply issues, optimize internal processes
Seniority
Junior to Mid-level, hands-on IC