Sr. Customer Success Specialist
Remote
Core
Trusted advisor and primary point of contact for healthcare customers to maximize billing and collections program value.
Role type
Senior Customer Success Specialist (Account Management)
Builds
Billing and collections programs for healthcare providers
Domain
Healthcare / Medical Billing / Revenue Cycle Management
Deliverable
client delivery
Required skills
Account management, B2B sales, medical billing, HME/DME industry experience, home health billing software, data analysis, financial acumen, problem-solving
Preferred skills
Bachelor's degree, financial analysis experience
Technologies
Microsoft Office
Responsibilities
Build trusted client relationships, coordinate customer training, analyze customer data and trends, recommend corrective actions for financial issues, monitor account health, collaborate with internal partners
Seniority
Senior, hands-on IC