Customer Service Coordinator
Core
Coordinate customer communications and vehicle delivery activities to ensure a seamless experience from order through to delivery.
Role type
Customer Service Coordinator
Builds
Vehicle delivery operations and customer communication workflows
Domain
Automotive industry
Required skills
Customer service, order management, stakeholder management, communication (verbal/written), documentation accuracy, multitasking, Microsoft Office
Responsibilities
Coordinating customer orders and vehicle delivery activities, Providing proactive updates and customer service via phone and email, Managing customer enquiries and resolving issues, Maintaining accurate customer records and documentation, Liaising with internal stakeholders and external suppliers, Monitoring key milestones and ensuring deadlines are met
Seniority
Entry to Mid-level, temporary assignment
