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Technical Writer

Palo Alto💼 Full-time🗓 2025-12-18 → 2026-07-31

Core

Creating and maintaining comprehensive technical documentation, including help center articles, manuals, and knowledge bases for global users.

Role type

Technical Writer

Builds

Help center articles, spec sheets, assembly manuals, and knowledge bases

Domain

Technology documentation and localization

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

Technical writing, documentation management, SEO strategies, translation coordination, cross-functional collaboration, user needs analysis, content auditing

Preferred skills

Bachelor's degree, technology savviness, creative problem solving

Technologies

Knowledge bases, translation vendors

Responsibilities

Write, publish, and maintain high-quality help content (written, video, graphical); Manage and maintain multiple Help Centers/Knowledge Bases; Collaborate with engineers, product managers, and field technicians; Coordinate translation and localization of documentation; Identify user needs and audit existing documentation for revisions

Seniority

Mid-level (3-4 years experience)

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