Technical Writer
Core
Creating and maintaining comprehensive technical documentation, including help center articles, manuals, and knowledge bases for global users.
Role type
Technical Writer
Builds
Help center articles, spec sheets, assembly manuals, and knowledge bases
Domain
Technology documentation and localization
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Technical writing, documentation management, SEO strategies, translation coordination, cross-functional collaboration, user needs analysis, content auditing
Preferred skills
Bachelor's degree, technology savviness, creative problem solving
Technologies
Knowledge bases, translation vendors
Responsibilities
Write, publish, and maintain high-quality help content (written, video, graphical); Manage and maintain multiple Help Centers/Knowledge Bases; Collaborate with engineers, product managers, and field technicians; Coordinate translation and localization of documentation; Identify user needs and audit existing documentation for revisions
Seniority
Mid-level (3-4 years experience)