Training and Development Officer
Core
Design, develop, deliver, and evaluate practical learning solutions for registry staff in the Land and Environment Division of VCAT to support consistent, high-quality service delivery.
Role type
Training and Development Officer (Learning & Capability)
Builds
Divisional training programs, onboarding, role-based learning, and uplift initiatives for Building and Property, Planning and Environment, and Owner's Corporations Lists.
Domain
Justice sector / Administrative Tribunal operations
Required skills
Workplace learning program design, training needs analysis, performance data analysis, stakeholder engagement, facilitation, coaching, content governance, legislative alignment
Preferred skills
Certificate IV in Training and Assessment, knowledge of VCAT operations, case management systems
Technologies
Case management systems
Responsibilities
Planning and delivering divisional training programs; identifying learning needs and capability gaps; developing and maintaining learning resources; facilitating face-to-face and virtual training; collaborating with managers and subject matter experts.
Seniority
Mid-level, hands-on IC
