Claims System and Tax specialist
Core
Ensures accurate, compliant income replacement payments by resolving complex tax, payment, and system issues within life insurance claims operations.
Role type
Claims System and Tax Specialist (Senior IC)
Builds
Seamless customer experiences for income replacement claims
Domain
Life Insurance / Claims Operations / Tax Compliance
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Life insurance claims expertise, PAYG tax guidance, complex issue resolution, business readiness for tech initiatives, user acceptance testing, process improvement
Preferred skills
Analytical thinking, stakeholder collaboration, knowledge sharing
Technologies
Claims systems, payment platforms, tax compliance tools
Responsibilities
Provide expert PAYG guidance for accurate claims outcomes; Resolve complex tax, payment, and system issues; Drive business readiness for claims technology initiatives; Partner with business and technology stakeholders; Lead user acceptance and operational validation; Identify opportunities to improve processes and data quality.
