Customer Experience Manager - Dan Murphy's Mornington East
Core
Lead store teams to deliver world-class customer experiences, drive loyalty, and contribute to revenue growth through tailored in-store experiences and merchandising.
Role type
Store Manager / Customer Experience Manager
Builds
Retail store operations and customer engagement
Domain
Retail (Alcohol & Spirits)
Deliverable
product features
Required skills
Team leadership, coaching and mentoring, community understanding, fast-paced decision making, customer feedback utilization
Preferred skills
People development, entrepreneurial spirit, authentic communication
Responsibilities
Motivate and lead team to deliver customer experience, deliver regular coaching and mentoring, create inclusive team culture, utilize customer feedback in decision making
Seniority
Mid-level, hands-on IC
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