Customer Advisor | Coffs Harbour | NSW
Core
Frontline banking professional assisting customers with transactions, digital literacy, and financial product recommendations to achieve their banking goals.
Role type
Customer Advisor (Banking)
Builds
Branch service delivery for retail banking customers
Domain
Financial Services / Retail Banking
Deliverable
product features
Required skills
Customer service experience, attention to detail, face-to-face communication, phone communication, risk awareness, target achievement
Preferred skills
Banking and finance industry experience
Responsibilities
Process transactions and handle cash, educate customers on online banking platforms, recommend financial products and services, investigate customer queries, partner with branch specialists
Seniority
Individual Contributor
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