Bilingual Member Outreach & Award Qualification Virtual Assistant
Core
Proactive bilingual outreach and award qualification for a large member community via phone, SMS, and email.
Role type
Bilingual Member Outreach & Award Qualification Virtual Assistant
Builds
Member engagement and award qualification pipelines
Domain
Membership organizations / Community management
Deliverable
client delivery
Required skills
Bilingual communication (English/Spanish), outbound calling, SMS and email outreach, CRM management, data entry, documentation, follow-up, process adherence, independent work
Preferred skills
Customer service experience, appointment setting, Close.io, Google Workspace, online community management, coaching/education/real estate background
Technologies
Close.io, Google Workspace, Google Sheets, Google Calendar, SMS platforms
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