Head of Learner Success
Core
Lead academic integrity, support, and intervention strategies to ensure student success across Higher Education and VET portfolios.
Role type
Senior leadership (Head of Learner Success)
Builds
Coordinated, evidence-informed support, intervention, and engagement programs for students.
Domain
Higher Education and Vocational Education and Training (VET)
Required skills
Academic integrity case management, student risk identification, academic support intervention, team leadership, stakeholder partnership, data-driven continuous improvement, online learning engagement, reasonable adjustment processes, governance reporting.
Preferred skills
Experience in Higher Education leadership, analytics capability, cross-functional collaboration.
Technologies
None explicitly stated
Responsibilities
Identify students showing emerging academic risk and initiate timely intervention; oversee academic integrity case management; lead the online learning engagement function; manage the Learner Success team; provide authoritative learner success analytics to academic leadership; maintain governance reporting on retention and integrity trends.
Seniority
Senior, hands-on IC