Concierge - Massachusetts Court
Core
Organizes and implements resident services and programs, acting as an information source for local market resources while managing front-desk operations and community amenities.
Role type
Front-line property concierge
Builds
Resident experience and community operations
Domain
Residential real estate property management
Deliverable
product features
Required skills
Guest relations, phone call routing, package delivery management, activity scheduling, vendor coordination, local area knowledge
Preferred skills
None stated
Technologies
None stated
Responsibilities
Greet prospects and residents, answer and route phone calls, manage guest suite schedules and move-in/out logistics, maintain clubhouse amenities, document and notify residents of package deliveries, track equipment rentals and services, assist with resident activities, maintain local vendor contacts and area information
Seniority
Entry-level, hands-on IC