APS4 Official Commemoration Provisioning Officer
Core
Provide sensitive advice and support to Australian war veterans, bereaved families, and other individuals regarding official commemoration and memorialisation arrangements.
Role type
APS4 Official Commemoration Provisioning Officer
Builds
Official commemoration services and memorialisation arrangements for veterans and families
Domain
Australian Government / Veterans Services
Deliverable
client delivery
Required skills
Policy interpretation, client needs assessment, stakeholder liaison, record maintenance, administrative processing, financial compliance checks
Preferred skills
TechOne system experience, financial/records management system experience, government or funeral services sector experience
Responsibilities
Provide sensitive advice on commemoration arrangements, manage complex client enquiries, liaise with cemeteries and funeral providers, prepare correspondence, assist with supplier and administrative processes, maintain government system records
Seniority
APS4, experienced individual contributor