Product Support Specialist | Pharmaceutical Industry
Core
Client-facing role supporting key customers and accounts in the pharmaceutical industry by managing enquiries, coordinating solutions, and driving business growth.
Role type
Product Support Specialist (Account Management focus)
Builds
Client relationships and account growth within a pharmaceutical manufacturing organization
Domain
Pharmaceutical industry + Client Services
Deliverable
client delivery
Required skills
Account management, customer support, order management, forecasting, quotation and pricing, reconciliation, business development, project coordination, stakeholder liaison
Preferred skills
Experience in pharmaceutical, pharmacy, or manufacturing sectors, tertiary qualifications in pharmacy, science, or allied health
Responsibilities
Act as key contact for clients, manage customer enquiries and coordinate solutions, manage orders and forecasting, identify opportunities to add value, assist with business development, contribute to process improvement
Seniority
Mid-level, hands-on IC
