Forward Deployed Enablement Engineer - Customer Success
Core
Embedded with customer success teams to maximize outcomes of deployed products and workflows for commercial customers, balancing high-level support with development of innovative tooling and infrastructure.
Role type
Forward Deployed Enablement Engineer
Builds
Innovative tooling and infrastructure to scale customer enablement
Domain
Software platforms for data-driven decisions and operations (Foundry & AIP)
Deliverable
production ML models | product features | infrastructure
Required skills
problem-solving, creativity, technical skills, ability to resolve difficult technical issues, ability to work collaboratively and independently, ability to work with external customers
Responsibilities
Support and guide customer development teams to build and optimize workflows, resolve difficult and nebulous technical issues, debug and resolve customer problems, contribute to internal processes and tools to deliver business value
