Corporate Operations Lead
Core
Lead driver acquisition, onboarding, and community retention for Lalamove's driver partners in Thailand, overseeing offline presence and engagement initiatives.
Role type
Senior Corporate Operations Lead (Driver Operations)
Builds
Driver engagement programs, offline presence operations, and brand visibility initiatives for the driver network.
Domain
Logistics / On-demand delivery
Deliverable
product features
Required skills
Driver acquisition and onboarding, community and retention management, offline operations leadership, strategic oversight, process improvement, team management, cross-functional project management, business acumen
Preferred skills
Experience leading multiple functions or verticals, experience working with regional or headquarter teams, knowledge of mobile and web technologies
Responsibilities
Maintain driver acquisition and onboarding processes, drive driver engagement and retention initiatives, lead offline presence operations, manage sticker inventory and installation activities, monitor team performance and KPIs, support process improvements for driver benefits programs
Seniority
Senior, hands-on IC with team management
