Sr Strategic Accounts Manager
Core
Manage client satisfaction and relationships for the largest, most complex, and long-term service solutions in supply chain and logistics.
Role type
Senior strategic account manager (supply chain/logistics)
Builds
Dedicated contract/managed logistics services for enterprise clients
Domain
Supply chain, transportation, and logistics
Deliverable
client delivery
Required skills
Account management, sales strategy execution, cross-functional influence, data analysis, contract negotiation, pricing strategy, business review facilitation, mentorship
Preferred skills
Bilingual English/Spanish, experience with dedicated contract/managed logistics customers
Technologies
None stated
Responsibilities
Provide regular reporting and presentations on cost studies, KPIs, and utilization metrics; Engage in daily and weekly capacity forecast planning; Ensure accurate invoicing and resolve issues; Lead implementation efforts for new business onboarding; Prepare operating assumptions for contract renewals and rate increases; Guide pricing and proposal activity for complex clients; Develop strategies for account growth and profitability; Mentor peers on the client team.
Seniority
Senior, hands-on IC