Assistant Patient Services Manager
Core
Lead the culinary team to ensure food quality, service, safety, and sanitation for patients in a hospital setting.
Role type
Senior IC patient services manager (culinary operations)
Builds
Hospitality-centered patient dining experience and food service standards
Domain
Healthcare + Food Service
Deliverable
product features
Required skills
Team leadership, recruiting and training, daily inspections, patient rounding, coaching, customer service, nutritional education, program management, cross-department collaboration
Preferred skills
Certified Dietary Manager, Registered Dietitian, Licensed Dietitian, Press Ganey/NRC Picker knowledge
Technologies
Word processing, spreadsheets
Responsibilities
Lead and manage team member recruiting, training, and development; Perform daily inspections, patient rounding, assessments, coaching, and counsel team members; Coordinate and evaluate food service standards to ensure patient satisfaction; Implement and maintain the patient ambassador program
Seniority
Senior, hands-on IC