China & SEA Customer Relationship Executive
Core
End-to-end order and customer management for China & SEA, covering quoting, order processing, and relationship maintenance.
Role type
Customer Relationship Executive (Order Management)
Builds
Customer orders and relationships for China & SEA region
Domain
Manufacturing / Supply Chain / Customer Operations
Required skills
Mandarin (native/fluent), Order management, Quotation management, Customer relationship management, Data integrity, Cross-functional coordination, Financial understanding, Process improvement
Preferred skills
Commercial awareness, Issue resolution, Stakeholder communication
Technologies
Excel, Power BI, CRM, CCS London system, WeChat
Responsibilities
Create and manage customer quotes; Enter and validate customer orders; Coordinate with Production, Supply Chain, and Warehouse; Manage customer communications and updates; Prepare revenue and forecast updates; Maintain orderbook integrity and audit records.
Seniority
Individual Contributor
