Banquet Captain
Core
Lead contact and supervisor for catered events, ensuring 5-star customer service and operational excellence from setup to cleanup.
Role type
Banquet Captain (Lead Server/Supervisor)
Builds
Catered event functions for university housing and dining clients
Domain
Hospitality / Food Service
Deliverable
product features
Required skills
Event operations management, staff leadership and training, customer service, food safety compliance, inventory management, vehicle operation, basic food prep
Preferred skills
Catering experience, hospitality degree, bartending experience, university/hotel setting experience
Technologies
Microsoft Outlook, Excel, food production software, dish machines
Responsibilities
Oversee all operations for catered functions including front-of-house service and food presentation; Lead and instruct servers and staff; Verify catering deliveries and resolve issues; Maintain and organize banquet storage areas and conduct weekly inventory; Follow HACCP guidelines and act as food allergy representative; Clean up banquet spaces and wash equipment; Assist culinary staff with basic back-of-the-house food prep duties
Seniority
Mid-level, hands-on IC
