Business Analyst
Core
Identify process improvement opportunities, facilitate documentation for Next Generation Network operations, and drive process adoption across university departments.
Role type
Business Analyst (Process Improvement & Documentation)
Builds
Process documentation, templates, reports, and dashboards for university network operations
Domain
Higher Education / Enterprise Technology Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
process analysis, requirements gathering, documentation creation, stakeholder communication, data visualization, workflow optimization
Preferred skills
complex procurement processes, vendor contract management, large scale network operations experience
Technologies
Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams)
Responsibilities
Conduct process analyses to uncover inefficiencies and propose solutions; Create and organize documentation structure and templates; Develop reports, dashboards, and visualizations for process adoption metrics; Facilitate training with subject matter experts and users on processes and policies; Maintain continuous communication with cross-functional teams; Recommend scalable process improvements and automation opportunities
Seniority
Mid-level, hands-on IC
