Patient Access Representative
Core
Ensures smooth patient registration, scheduling, and financial processes across multiple healthcare specialties while providing customer service.
Role type
Patient Access Representative
Builds
Patient registration workflows, appointment schedules, and payment processing
Domain
Healthcare administration
Required skills
Patient registration, appointment scheduling, insurance verification, HIPAA compliance, data entry, customer service, payment processing
Preferred skills
Healthcare administration degree, Medical Office Administration certification, multi-specialty experience
Technologies
Electronic medical record systems
Responsibilities
Assist patients with check-in and appointment scheduling; collect and verify demographic and insurance information; process payments and copayments; handle patient inquiries via phone, email, and chat; manage medical records requests
Seniority
Mid-level, hands-on IC