Patient Access Representative
Core
Front-line support for patient registration, check-in/out, appointment scheduling, and financial processing at a medical center.
Role type
Patient Access Representative
Builds
Patient visit workflows and financial transactions
Domain
Healthcare administration
Required skills
Insurance verification, demographic data entry, appointment scheduling, financial collection, regulatory form completion, medical record maintenance
Preferred skills
Related work experience
Technologies
None stated
Responsibilities
Greet and register incoming patients, verify demographics, read and interpret insurance responses, assign primary/secondary/tertiary insurance, obtain legal and financial signatures, collect fees and copays, schedule follow-up appointments, process multi-channel messages regarding appointments and referrals, perform cash posting, maintain patient recall lists, ensure HIPAA compliance
Seniority
Entry-level, individual contributor