Bilingual Customer Service Representative
Core
Bilingual customer service representative handling order entry, pricing negotiations, and inventory management for Motion Industries.
Role type
Bilingual Customer Service Representative (Sales/Operations)
Builds
Order fulfillment, pricing strategies, and inventory replenishment for industrial clients
Domain
Industrial supply / Manufacturing
Deliverable
product features
Required skills
Order entry, pricing negotiation, inventory management, multi-channel communication (phone/fax/email), customer relationship building, shipping method selection, return processing
Preferred skills
Industry experience, product knowledge
Technologies
Business systems, internet search tools
Responsibilities
Respond to basic customer inquiries, process orders via multiple channels, negotiate sales and purchase prices, adjust prices to meet competition while maximizing profit, maintain inventory levels, determine cost-effective shipping methods, process returns, accelerate pending orders
Seniority
Individual Contributor, entry to mid-level