Customer Service Representative
Core
Fulfill customer orders, manage incoming calls, and negotiate sale prices to drive gross profit for Motion Industries.
Role type
Entry-level customer service representative (order entry & sales support)
Builds
Customer orders and inventory replenishment for Motion Industries
Domain
Industrial supply distribution
Required skills
order entry, telephone communication, product sourcing, inventory management, shipping logistics, customer relationship building, price negotiation
Preferred skills
product knowledge, excellent driving record
Technologies
business systems, email, internet search capabilities
Responsibilities
Respond to basic customer inquiries, place orders via multiple channels, negotiate sale prices, maintain inventory levels, determine shipping methods, expedites backorders, handle customer returns
Seniority
Entry-level, 0-3 years experience
