Leave Administration Manager - Global Industrial
Core
Oversee operational delivery, governance, and performance of outsourced leave administration, disability administration, and workplace accommodation programs for US and Canadian workforces.
Role type
Senior IC HR Operations Manager (Leave & Disability)
Builds
Compliant, efficient employee support services for leave, disability, and accommodations
Domain
Human Resources / Industrial Manufacturing
Deliverable
client delivery
Required skills
Leave administration, disability administration, workplace accommodation management, vendor management, compliance oversight (FMLA/ADA), escalation management, stakeholder partnership
Preferred skills
US/Canada cross-border experience, industrial/manufacturing industry background, HRIS platforms (Workday/ServiceNow), audit support, process improvement
Technologies
Workday, ServiceNow, HR case management platforms
Responsibilities
Monitor service delivery performance and employee feedback; resolve complex leave and disability escalations; manage vendor performance against SLAs; ensure regulatory compliance across US and Canada; partner with Legal, Payroll, and HR teams on governance
Seniority
Senior, hands-on IC