Assistant Store Manager
Core
Lead store operations and a crew team to drive sales, profitability, and customer service in a fast-paced automotive parts retail environment.
Role type
Assistant Store Manager (Automotive Parts Retail)
Builds
Store operations, customer service experiences, and team performance for NAPA wholesale and retail customers.
Domain
Automotive after-market parts retail
Deliverable
product features
Required skills
Store operations management, team leadership and coaching, inventory management, customer relationship management, sales and profitability analysis, safety and asset management
Preferred skills
Automotive industry background, heavy equipment/farm/diesel/marine knowledge, parts store or retail management experience, ASE Certifications
Technologies
Cataloging and inventory management systems
Responsibilities
Lead a successful team and support the store manager; manage store operations to maximize sales and profits; build, coach, and train crew to deliver superior customer care; handle inventory protection, asset management, and safety issues; maintain cleanliness of delivery vehicles, sales floor, and stock room; drive operational and marketing programs; grow customer relationships and handle sales/service inquiries.
Seniority
Individual Contributor, supervisory level