Commercial Lines Service Leader
Core
Drive client retention, new business, and efficient processes for Property & Casualty departments while maintaining positive operating margins.
Role type
Senior Commercial Lines Service Leader
Builds
Property & Casualty insurance services and client experiences
Domain
Insurance (Property & Casualty)
Deliverable
client delivery
Required skills
Commercial Lines & Personal Lines expertise, agency management, leadership, P&C licensing, insurance regulations knowledge, Microsoft Office proficiency, office equipment operation
Preferred skills
Business degree, Insurance Designations (CIC, CPCU)
Responsibilities
Establish and monitor department goals, recruit and train teams, develop onboarding curriculum, identify inefficiencies and create training plans, supervise team capabilities, maintain carrier and industry partner relationships, review monthly performance analyses, ensure regulatory compliance, promote sales-service collaboration, maximize agency management system usage
Seniority
Senior, hands-on IC with management responsibilities