Network Voice Engineer
Core
Support, implementation, and maintenance of network infrastructure and cloud-based telephony systems for a real estate company.
Role type
Entry-level Network & Telecom Support Engineer
Builds
Reliable, secure, and efficient network and telecom environments supporting business operations
Domain
Real Estate / Enterprise IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Network device configuration (routers, switches, firewalls), Cloud connectivity optimization, SD-WAN implementation, Telephony system administration (Webex, Vonage), CI/CD automation workflows, 24x7 Tier 2 troubleshooting, Network security policy management
Preferred skills
Cisco/Meraki/Nexus/Palo Alto familiarity, VoIP/SIP protocols, Contact center platform experience, GitHub/automation tools, Vendor/PSTN partner collaboration
Technologies
Cisco Webex Cloud, Webex Contact Center, Vonage Contact Center, SD-WAN, GitHub, CI/CD tools, Palo Alto Networks, Cisco Catalyst, Cisco Nexus, Meraki
Responsibilities
Deploy network infrastructure and SD-WAN solutions, Operate and optimize cloud telephony systems, Provide 24x7 Tier 2 support for network and telephony issues, Monitor system performance and security posture, Develop SOPs and technical documentation, Collaborate with vendors on upgrades and migrations
Seniority
Entry-level, 1-2 years experience
