Telecom Operator - Health Connections - FT - Evening
Core
Handle incoming/outgoing calls, monitor alarms, make emergency overhead announcements, and initiate text messaging to medical center staff.
Role type
Telecommunications Operator
Builds
Emergency notification systems and internal communication alerts for a medical center
Domain
Healthcare operations
Required skills
Multi-tasking, Emergency notification process knowledge, Telecommunications system operation, Documentation, Equipment distribution
Preferred skills
None stated
Technologies
Simplex system, Vocera Web Console, Emergency Tone systems, National Weather Service radio/TV/email
Responsibilities
Answer and distribute incoming calls, monitor Simplex system and take action, activate emergency tones for Code Blue/Severe Weather, make overhead announcements, monitor weather services, initiate emergency pages, document logs, notify management of system problems, send alerts via Vocera, contact on-call staff, issue loaner equipment
Seniority
Entry-level, non-supervisory