Mobiltudós gyakornok Mammut Telekom üzlet
Core
Customer support specialist in a telecom retail store assisting customers with mobile device setup, troubleshooting, and digital services.
Role type
Retail customer support associate
Builds
Customer service interactions and device configuration
Domain
Telecommunications / Retail
Deliverable
product features
Required skills
Mobile device troubleshooting, Customer communication, Computer hardware knowledge, Data transfer, Service configuration, Application installation
Preferred skills
Interest in mobile technology, Prior experience in the field
Technologies
Mobile devices, Telekom applications
Responsibilities
Guide customers through digital world challenges, Solve technical mobile phone problems, Device setup, Data management between devices, Service setup (calls, messaging, internet), Internet service handling, Assist with Telekom app usage, Promote conscious internet usage, Shopping advice, Install and manage applications, Handle electronic correspondence
