IT-Analyst*in Agent Orchestration Platform (m/w/d/-) - congstar GmbH
Core
Designing technical integration architecture for an Omni-Channel and Agent Orchestration Platform, connecting enterprise systems, data sources, communication channels, and AI services.
Role type
Senior IT Analyst / Solution Designer
Builds
Scalable agent landscape, secure integrations for CRM, inventory, knowledge, data, and communication platforms
Domain
Telecommunications, AI Agents, Cloud Integration
Deliverable
production ML models
Required skills
IT Analysis & Solution Design, Integration Architecture (REST-APIs, Events, Messaging, Webhooks), Cloud & Security concepts, AI & Agent Orchestration (Tool Calling, Knowledge Integration, MCP, Guardrails)
Preferred skills
Experience with Agent-to-Agent communication
Technologies
REST-APIs, Events, Messaging, Webhooks, Cloud platforms, Security frameworks
Responsibilities
Define technical guardrails for APIs, Events, Security, Agent Communication, and Observability; Translate business requirements into technical concepts and data flows; Collaborate with development, architecture, data, security, and platform teams from analysis to production
Seniority
Senior, hands-on IC
