Junior HR Service Agent with Greek
Core
Handling HR orders, clarifying inquiries, and managing payroll-related tasks for the European Deutsche Telekom footprint.
Role type
Junior HR Service Agent
Builds
HR support services for Deutsche Telekom's European lines of business
Domain
Human Resources / Shared Services
Deliverable
client delivery
Required skills
HR information systems (SAP HR, PEGA), MS Office, fluent English, fluent Greek, data accuracy, process adherence
Preferred skills
HR background, customer interaction experience, IT incident reporting
Responsibilities
Handling HR orders in standard processes, documenting requests in HR management systems, clarifying customer inquiries, ensuring timely completion of orders for payroll runs, supporting data quality checks, preparing standard contracts, handling service quality complaints, escalating process deviations, reporting IT incidents
Seniority
Junior, entry-level IC