Business Process Consultant (m/w/d/x) ServiceNow
Core
Design and optimize internal business processes for digital transformation, translating complex challenges into clear process steps.
Role type
Business Process Consultant (ServiceNow)
Builds
Optimized internal business processes and innovative solution implementations
Domain
IT Service Management / Digital Transformation
Required skills
ServiceNow Certified System Administrator (CSA), ServiceNow and NowCreate experience, Requirements Management, Workshop Moderation, Stakeholder Management
Preferred skills
ServiceNow CIS/CAD certification, ITIL, Change Management, BPMN, Agile/SAFe
Technologies
ServiceNow, NowCreate, BPMN
Responsibilities
Requirements management, Workshop moderation, Stakeholder management, Process improvement identification, Solution implementation
Seniority
Mid-level, hands-on IC
