ServiceNow Developer
Core
Modernize the ServiceNow platform by migrating to the latest release, redesigning legacy workflows, and delivering scalable automation for IT and business processes.
Role type
Mid-to-senior ServiceNow Developer (IC)
Builds
Upgraded ServiceNow instances, automated workflows, integrations, and performance dashboards
Domain
IT Service Management (ITSM) / Enterprise Service Management
Required skills
ServiceNow administration, JavaScript, Flow Designer, Business Rules, Client Scripts, UI Policies, REST/SOAP integrations, Transform Maps, Data Imports, Unit Testing, UAT coordination
Preferred skills
ServiceNow CSA certification, Now Assist/AI tools experience, AI Search, Virtual Agent, Predictive Intelligence, Senior-level leadership
Technologies
ServiceNow, Flow Designer, Business Rules, Script Includes, IntegrationHub, Performance Analytics, Now Assist, AI Search, Virtual Agent
Responsibilities
Plan and execute migration to the latest ServiceNow release (assessment, remediation, testing, cutover, stabilization); Configure and develop solutions across ITSM, ITOM, CMDB, and workflow automation; Build and maintain integrations using REST/SOAP, IntegrationHub, and transform maps; Create dashboards, reports, and Performance Analytics; Assist with unit testing, UAT, and defect tracking; Contribute to platform governance, code reviews, and release management.
Seniority
Mid-to-senior, hands-on IC
