Senior Salesforce Administrator & Developer

Salary: $93,600 - 135,200 per year
Requirements:
We require at least 5 years of hands-on experience in Salesforce administration and development. We need proven experience managing Salesforce Sales Cloud and Experience Cloud. We require proven experience administering Marketing Cloud Account Engagement (Pardot). We need strong expertise in building Salesforce automation with Flow. We require experience with Salesforce integrations using APIs and middleware. We need experience delivering enterprise automation solutions. We require a solid understanding of the Salesforce security model, including profiles, permission sets, sharing rules, and governance. We need experience creating dashboards, reports, and business analytics. We require excellent troubleshooting, analytical, and problem-solving abilities. We need strong communication and stakeholder management skills. We require the following certifications: Salesforce Certified Administrator, Salesforce Platform App Builder, Salesforce Sales Cloud Consultant, Salesforce AI Associate, Salesforce Certified Automation Specialist, and Workato Enterprise Automation Certification. We consider experience integrating Salesforce with CRM or dental management software an asset. We consider knowledge of APIs, web services, and integration architecture an asset. We consider experience with Salesforce Data Loader and deployment tools an asset. We consider healthcare or dental industry experience an asset.
Responsibilities:
We administer, maintain, and continuously improve Salesforce Sales Cloud, Marketing Cloud Account Engagement (Pardot), and Experience Cloud. We assess our current Salesforce environment and recommend enhancements to improve performance and user adoption. We configure custom objects, fields, validation rules, page layouts, permissions, security, reports, dashboards, and Lightning applications. We manage Salesforce releases, testing, deployments, and production support. We ensure our Salesforce environment follows best practices for security, scalability, and performance. We design and build scalable automation using Salesforce Flow and other declarative tools. We develop custom applications using Salesforce Platform App Builder capabilities. We automate manual marketing processes to improve operational efficiency. We support AI-driven automation initiatives using Salesforce Agentforce and Einstein capabilities. We lead Salesforce integration projects with third-party applications, APIs, ERP systems, websites, social media platforms, and CRM software. We design and maintain secure, reliable data synchronization between systems. We monitor integrations and resolve issues to support business continuity. We optimize Sales Cloud for lead management, opportunity management, forecasting, and pipeline visibility. We configure Marketing Cloud Account Engagement for lead nurturing, segmentation, and customer journeys. We build automated marketing campaigns, email journeys, drip campaigns, and lead scoring models. We improve customer acquisition, conversion, and retention through automation and data-driven strategies. We design executive dashboards and KPI reports for Sales, Marketing, Customer Service, and Operations. We maintain data quality through cleansing, validation, deduplication, and governance. We provide strategic recommendations based on business analytics and Salesforce insights. We present regular performance updates to senior management. We identify opportunities to improve business processes through Salesforce technology. We stay current with Salesforce releases, AI innovations, automation technologies, and industry best practices. We train and support users to increase Salesforce adoption across the organization.
Technologies:
AI Cloud CRM ERP Flow Support Marketing Pardot Salesforce Security Web Business Intelligence DevOps
More:
We are a high-tech, innovative, full-service dental laboratory located in Toronto. This is an in-person role for an experienced Senior Salesforce Administrator & Developer who will lead the administration, optimization, automation, and integration of our Salesforce ecosystem while supporting digital transformation across Sales, Marketing, Customer Service, and Operations. We offer a compensation range of $45.00 to $65.00 per hour.
last updated 30 week of 2026