Senior Salesforce Administrator & Developer
Core
Lead the administration, optimization, automation, and integration of the Salesforce ecosystem to support digital transformation across Sales, Marketing, Customer Service, and Operations.
Role type
Senior Salesforce Administrator & Developer (IC)
Builds
Scalable automation solutions, custom applications, and integrated data synchronization between Salesforce and third-party systems (CRM, ERP, dental management software).
Domain
Healthcare/Dental industry + Salesforce ecosystem
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce administration, Sales Cloud, Experience Cloud, Marketing Cloud Account Engagement (Pardot), Salesforce Flow, API integrations, security model management, reporting and analytics, troubleshooting, analytical problem-solving
Preferred skills
CRM or dental management software integration, API/web services architecture, Salesforce Data Loader, deployment tools, healthcare or dental industry experience
Technologies
AI Cloud, CRM, ERP, Flow, Support, Marketing, Pardot, Salesforce, Security, Web, Business Intelligence, DevOps
Responsibilities
Administer and maintain Salesforce Sales Cloud, Experience Cloud, and Marketing Cloud Account Engagement; configure custom objects, fields, validation rules, page layouts, permissions, security, reports, dashboards, and Lightning applications; manage Salesforce releases, testing, deployments, and production support; design and build scalable automation using Salesforce Flow and declarative tools; develop custom applications using Salesforce Platform App Builder; automate manual marketing processes; support AI-driven automation initiatives using Salesforce Agentforce and Einstein; lead Salesforce integration projects with third-party applications, APIs, ERP systems, websites, and social media platforms; design and maintain secure data synchronization; optimize Sales Cloud for lead management, opportunity management, forecasting, and pipeline visibility; configure Marketing Cloud Account Engagement for lead nurturing, segmentation, and customer journeys; build automated marketing campaigns, email journeys, drip campaigns, and lead scoring models; design executive dashboards and KPI reports; maintain data quality through cleansing, validation, deduplication, and governance; present performance updates to senior management; train and support users to increase Salesforce adoption
Seniority
Senior, hands-on IC