ServiceNow Developer / BA / Tester
Core
Design, configure, develop, and maintain ServiceNow applications and workflows while gathering business requirements and supporting mission-critical programs.
Role type
Senior IC ServiceNow Developer / Business Analyst / Tester
Builds
Scalable ServiceNow solutions for ITSM, CSM, HRSD, PSDS, ITAM, CMDB, Service Catalog, Knowledge Management, and Employee Center
Domain
Federal / DoD IT Service Management
Required skills
ServiceNow configuration, ServiceNow scripting (JavaScript, Flow Designer, Business Rules, Script Includes), ServiceNow testing (ATF, UAT, regression), Agile/Scrum, SDLC, REST/SOAP APIs, Jira, Confluence (via careerplan.io/jobs/gfb0becc-servicenow-developer-ba-tester-at-comptech-associates)
Preferred skills
ServiceNow certifications (CSA, CAD, CIS-CSM, CIS-HRSD, CIS-ITSM), ITIL Foundation, Federal/DoD program experience, IntegrationHub, Service Portal, UI Builder
Technologies
ServiceNow, JavaScript, Flow Designer, IntegrationHub, Service Portal, UI Builder, REST, SOAP, Jira, Confluence, ATF, UAT
Responsibilities
Gather and analyze business requirements, translate them into scalable ServiceNow solutions, design and configure ServiceNow applications, create and maintain user stories and technical documentation, conduct system integration and regression testing, support UAT, troubleshoot issues, develop reports and dashboards, ensure compliance with federal security requirements
Seniority
Senior, hands-on IC
