Senior Product Manager
Core
Strategic Senior Product Manager accountable for the ServiceNow portfolio product management functions, owning the discipline, process, and governance to deliver enduring business value.
Role type
Senior IC product manager (portfolio)
Builds
ServiceNow portfolio products and enterprise service management capabilities
Domain
Enterprise IT platforms / ServiceNow
Required skills
portfolio management, roadmap governance, backlog management, stakeholder alignment, Agile/scrum, value-based prioritization, KPI development, enterprise platform experience, ServiceNow domain knowledge
Preferred skills
Product Operating Model practices, portfolio rationalization, technical debt management, release governance
Technologies
ServiceNow, ITSM, ITAM, SPM, SecOps, IRM, ITOM
Responsibilities
Own the ServiceNow portfolio product management discipline including intake, prioritization, and release management governance; Define standards for roadmap management, backlog health, and stakeholder decision-making; Partner with Product Leads to ensure backlog items are clear and aligned to business value; Set Definition of Ready expectations for refinement including business need and acceptance criteria; Delegate tactical execution to Product Owner while remaining Accountable for portfolio-level process; Account for roadmap alignment to ServiceNow platform strategy and measurable business outcomes
Seniority
Senior, hands-on IC