Wireless Expense Optimization Specialist
Core
Manage client wireless accounts and implement cost-saving strategies through carrier portals and internal platforms.
Role type
Wireless expense optimization specialist
Builds
Cost savings for client wireless accounts
Domain
Telecom / Wireless expense management
Deliverable
client delivery
Required skills
Wireless carrier portal navigation, data analysis, account configuration management, discrepancy resolution, plan optimization, reporting
Preferred skills
Telecom expense management, managed mobility services, wireless account management
Technologies
Microsoft Excel, carrier portals, reporting tools
Responsibilities
Implement wireless cost optimization strategies for new client onboarding, conduct monthly account reviews to identify savings, analyze usage and rate plans to determine effective strategies, make plan and account changes via software and portals, verify changes and monitor results, document optimization activities, resolve discrepancies in billing or account data, manage line details to prevent service degradation.
Seniority
Entry-level to Mid-level, hands-on IC