Software implementation specialist
Core
Facilitate full-cycle software implementations for justice system clients, translating their requirements into system configurations and development needs.
Role type
Software implementation specialist
Builds
Enterprise software solutions for prosecutors' offices, law enforcement agencies, and civil law departments
Domain
Public sector / Criminal justice / Government
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Full-cycle project management, workflow analysis, system configuration, data migration, integrations, training delivery, issue troubleshooting, client engagement, organizational skills
Preferred skills
Experience in criminal justice sector, management information systems, independent work capability
Technologies
Business Intelligence Support Matrix
Responsibilities
Lead kickoff, discovery, analysis, planning, configuration, testing, training, go-live, and post-launch stabilization; Evaluate client workflows; Collaborate with engineering and product teams on feature development; Provide go-live support and early adoption assistance