F&B Guest Ambassador
Core
Welcome guests, manage reservations and seating, and ensure seamless dining experiences at a luxury hotel.
Role type
Front-of-house F&B Guest Ambassador
Builds
Dining experiences for hotel guests
Domain
Luxury hospitality
Deliverable
product features
Required skills
Guest engagement, reservation management, menu knowledge, complaint handling, shift flexibility
Preferred skills
Additional languages, VIP coordination
Responsibilities
Welcome and engage guests, manage reservations and seating, escort guests to tables, maintain menu and facility knowledge, coordinate with hotel departments, support daily operations
Seniority
Entry-level / Graduate