Mitarbeiter schriftliche Kundenbetreuung (m/w/d) – 2.600 € / Monat HOMEOFFICE
Hybrid
Core
Handling written customer inquiries, complaints, and service requests via email and digital channels for the energy sector.
Role type
Customer service representative (written communication)
Builds
Customer service interactions and administrative processes for energy companies
Domain
Energy industry + Customer service
Deliverable
client delivery
Required skills
Written communication, data management, billing processes, IT system documentation, office applications
Preferred skills
Energy sector knowledge
Responsibilities
Processing customer inquiries via email, handling complaints and service requests, maintaining customer data, processing invoices, documenting issues in IT systems, collaborating with internal departments